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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Cazeus Casino. Please read them carefully before registering an account, depositing funds or playing games. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for specific games, promotions or services.

Cazeus Casino holds a Costa Rica Gaming Licence (registration number RN PDIGITAL.I 7490 25-2024) and a PAGCOR licence issued by the Philippine Amusement and Gaming Corporation.

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Cazeus Casino. They apply to your use of the website, your player account, available games, payment facilities and related services. If you do not agree with these terms, you must not access the website or use its services.

You should review these terms regularly because they may be updated from time to time. Changes may be made to reflect legal requirements, changes to the services, security improvements or operational needs. The version published on the website will generally apply from the date it is displayed, unless a different effective date is stated.

Additional conditions may apply to particular games, promotions, tournaments, payment methods or other services. These additional conditions should be read together with this document. If there is an inconsistency, the specific conditions may apply to the relevant game, offer or service.

Eligibility requirements

You must be legally entitled to use online gambling services in the place where you are located. You must meet the applicable minimum age requirement and comply with all laws that apply to you. You are responsible for checking whether online gambling is lawful for you before using the website.

Cazeus Casino may restrict, refuse or withdraw access where services are not available, permitted or suitable in a particular location. Using technical methods to conceal your location or bypass a geographic restriction is not allowed. Location, identity and security checks may be used to help enforce these requirements.

Changes and availability

Games, features and website content may be added, removed, amended or temporarily unavailable. Maintenance, technical faults, network problems, security incidents or circumstances outside reasonable control may affect access to the website. We will take reasonable steps to maintain the service, but continuous or error-free availability cannot be guaranteed.

2. Accounts, verification and security

You may need to create a player account to use certain services. Information provided during registration must be accurate, complete and current. You must update your details if they change, particularly information relating to your identity, age, location, contact details or payment methods.

  • You may create and use only one personal account unless expressly permitted otherwise.
  • Your account must be registered in your own name and used only by you.
  • You must keep your username, password and other security details confidential.
  • You must take reasonable steps to prevent unauthorised access to your account.
  • You must notify Cazeus Casino promptly if you suspect that your account has been accessed without permission.
  • You must not sell, transfer, lend or otherwise make your account available to another person.
  • You must not register or play on behalf of another person.

Cazeus Casino may request documents or other information to verify your identity, age, address, source of funds or ownership of a payment method. Verification may be required by law, security procedures, responsible gambling controls or fraud prevention measures. Some account functions may be limited while checks are being completed.

If information supplied by you cannot be verified, is misleading, is incomplete or appears to belong to another person, Cazeus Casino may suspend, restrict or close the account. Information may be retained or disclosed where reasonably necessary for compliance, fraud prevention, dispute handling, responsible gambling or another lawful purpose.

Suspension and account closure

Cazeus Casino may suspend, restrict or close an account where it considers this necessary for security, legal compliance, responsible gambling, suspected fraud, a breach of these terms or the protection of the website and its users. An account may also be closed at your request, subject to any checks or obligations that remain outstanding.

You may ask to close your account at any time through the support options available on the website. Closing an account does not remove obligations that arose before closure. Any remaining balance will be dealt with in accordance with applicable law, verification requirements and relevant payment rules. Action may be delayed where necessary to investigate suspicious activity or meet a legal obligation.

3. Deposits, games, withdrawals and promotions

Deposits may be made only through payment methods made available on the website and only where you are authorised to use the selected method. Deposits must be made for your own account. Cazeus Casino may reject, reverse or investigate a transaction that appears unauthorised, incorrect, unlawful or connected with a security concern.

You should check all transaction details before confirming a deposit or withdrawal. Banks, card issuers, electronic wallets and other payment providers may apply their own terms, processing procedures, limits or charges. Cazeus Casino does not control the independent policies or availability of third-party payment services.

Funds in your account must be used for lawful gaming activity. You must not use the website to move money for another person, disguise the source of funds, avoid financial controls or carry out activity that may constitute fraud, money laundering or another offence.

Before processing a withdrawal, Cazeus Casino may verify your identity, account information, payment ownership and compliance with these terms. A withdrawal may be delayed while checks are completed or where information is incomplete. Game rules, promotional conditions and payment requirements may also affect the handling of a withdrawal.

Games and outcomes

Games are provided for entertainment and involve financial risk. Outcomes are determined by the rules of the relevant game and, where applicable, by randomisation systems. No particular result, win or return is guaranteed. You should only gamble with money you can afford to lose and should never treat gambling as a source of income.

If a technical fault, software error or other system issue affects a game or transaction, the activity may be reviewed and corrected in accordance with the relevant rules and applicable law. You must not attempt to exploit a fault, malfunction, pricing error or other technical issue.

Promotions and bonuses

Promotions, bonuses and other offers may be subject to separate terms. These terms may include eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values, account limits or other participation rules. You should read the specific offer terms before accepting or using a promotion.

Cazeus Casino may amend, withdraw or refuse an offer where permitted by its specific terms or where it reasonably suspects misuse, manipulation, technical error or a breach of these Terms & Conditions. Unless stated otherwise, offers are intended for one person and one account only.